The Only One Boss
December 16th, 2011
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Walmart is a company with the largest turnover in the world. This giant retail company grew slowly and surely with one conviction: the customer is everything.
“There is only one boss. Customer. And this boss can fire everyone in a company from the chairman down to the grassroots level, in a simple way: he spent his money elsewhere,” said Sam Walton, the pioneer of Walmart.
Want your business is big and your customers loyal? Apply that credo. See and treat your customers with the way Sam Walton
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